Managing HR Functions & Metrics
Managing HR Functions & Metrics
Why Attend?
The training could be beneficial for HR professionals, business owners or managers, or those interested in pursuing a career in HR. Potential benefits include learning best practices for managing HR functions, using HR metrics to track progress, and aligning HR strategies with business goals. Ultimately, the decision to attend the training should be based on the user’s individual goals and circumstances.
This program is designed to work you through a step by step journey into the core Human Resource functions of an organization, through this you will develop a broad understanding of the key areas such as recruitment, training & development and performance management. The course has a consistent theme and the significant impact it has on the way we manage people today.
The Human Resource Management workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide your participants those skills and assist them with certain Human Resource situations.
Included in this program is Talent Management module. Talent Management is an investment. Every company wants to have the best and brightest employees, and with Talent Management that can be achieved. The item that usually accounts for the highest cost for a company is its work force. With a company’s workforce being the highest cost to it, does it not make sense to invest in it? With Talent Management you are developing a more skilled workforce and attracting a higher caliber of new employee.
COURSE OBJECTIVES
- Describe the implications of different aspects of Human Resource Management on your daily responsibilities
- Define human resources terms and subject matter
- Recruit, interview, and retain employees more effectively
- Follow up with new employees in a structured manner
- Be an advocate for your employees’ health and safety
- Provide accurate, actionable feedback to employees
- Act appropriately in situations requiring discipline and termination
- Evaluate some of the strengths and opportunities for Human Resources in your own workplace
- Understand the benefits of talent management.
- Identify employee engagement.
- Create assessments and training programs.
- Learn how to improve employee retention
DURATION: 3 DAYS
TRAINING PACK
- Award of Certificate of Participation, Customized Training Materials
- Case Studies and Activities Stimulation
- Resources & Tools for HR Manager
Get our HR Management Software at 50% Discounted (N240,000 As against N400,000)
PROGRAMME CONTENT
Module One: A History of Human Resources
A Brief History
What is Human Resources Today?
Module Two: The Interview Process
The General Format
Types of Questions
Do’s and Don’ts
Module Three: Employee Orientation
The Orientation Process
The Role of Management and the Role of HR
Tips and Tricks
Module Four: Following Up with New Employees
Daily Checklist for the First Week
Following Up at the End of the Week
Weeks and Months Later
Module Five: Workplace Safety
Understanding Your Role and Responsibilities
Understanding Local Rules
Understanding Industry-Specific Rules
Module Six: Dealing with Harassment And Discrimination
Defining Harassment
Types of Workplace Discrimination
A Manager’s Responsibility
An Employer’s Responsibility
Module Seven: Workplace Violence
Defining Violence
A Manager’s Responsibility
An Employer’s Responsibility
Module Eight: Managing Employee Performance
Choosing the Time and Place For Feedback
Types of Employee Appraisals
Using the Feedback Sandwich
Encouraging Growth and Development
Module Nine: Disciplining Employees
Understanding Your Role
Understanding Your Choices
Having the Meeting
Following Up
Module Ten: Terminating Employees
Documenting Events
Preparing for the Decision
Making the Decision
Communicating the Decision
Module Eleven: Understanding Talent Management
What is Talent Management?
Types of Talent
Skills and Knowledge Defined
Importance & Benefits
Challenges
Key Elements to Developing a Winning Strategy
Module Twelve: Talent Reviews
360 Degree Feedback
Talent Calibration
Maintaining an Effective Work Force
Looking to the Future
Module Thirteen: Succession & Career Planning
What is Succession Planning?
Developing a Plan
Executing the Plan
Overcoming Roadblocks
Case Study
Module Fourteen: Engagement
Employee Engagement
Generating Engagement
Influences
Case Study
Module Fifteen: Competency Assessments
Competency Assessment Defined
Implementation
Final Destination
Case Study
Module Sixteen: Coaching, Training & Development
Setting Goals
Developing Options
Providing Feedback
Wrapping Up
Module Seventeen: Employee Retention
Goals and Motivation
The Expectancy Theory
Object Oriented Theory
Case Study
Module Eighteen: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
Managing HR Functions & Metrics – April 24-27
Managing HR Functions & Metrics – June 19-23
Managing HR Functions & Metrics – August 1-4